Your Shopping Bag

Welcome to Penduline website/app These terms and conditions (the "Agreement" or the "Terms") are a contract between you, whether personally or on behalf of an entity, and Brand Industries (the owner and trademark owner of Penduline products) based in Giza. ("Company", "we", "us" or "our"), which governs your use of our website at https://www.penduline.com (the "Site"), any mobile applications ("Applications") that hyperlink to this Agreement, and any other written, electronic and oral communications with penduline (on social media) pages and its affiliated entities, or any websites, pages, features, or content owned and operated by us that link to this Agreement (collectively, including the Site and Apps, the "Services"). By accessing or using the Site and Services in any way, including, but not limited to, visiting or browsing the Site, downloading mobile applications, registering an account, or contributing content, or any other materials on the Site or the App, you expressly acknowledge that by accessing the Site, you have read, understood and agreed to be bound by all of the Terms and Conditions. If you do not agree to all terms and conditions, you are expressly prohibited from using the Site and you must stop using it immediately. You may not use the Services unless you agree to be bound by all applicable laws and these Terms and Conditions. In addition, you can read our Privacy Policy at any time for more information on how the Company collects, stores and protects your information when you use the Site.

We reserve the right, in our absolute discretion, to make any changes or modifications to these Terms and Conditions including the Privacy Policy and Cookies at any time and for any reason, and we will notify you of any changes by amending the Terms and Conditions and uploading them to the Site or on the App, by continuing to use the Site and Services, after such changes (regardless of whether notice is sent by the Company or not), you agree to be bound by any change we make to this Policy and/or accompanying policies/agreements including, but not limited to, the Privacy Policy or other policy displayed or uploaded to the Site or App and cookies. It is your responsibility to check this Policy and/or accompanying policies/agreements from time to time to verify such discrepancies. Therefore, please be sure to review the applicable terms each time you use our site until you understand the applicable terms. You will be subject to changes in any of the amended terms and conditions by continuing your use of the site after the date of posting of the amended terms and conditions or privacy policy, and you will be deemed to have become aware of and accepted them.

Please review our Site Usage Policies: Website Usage Policy

We care about data privacy and security. Please review our Privacy Policy: Privacy

By using the Site, you agree to be bound by our Privacy Policy, as well as this section of the Terms and Conditions. If you access the Site from any other region of the world with laws or other requirements governing the collection, use, or disclosure of personal data that differ from the laws in force in Egypt, then when you continue to use the Site, you are transferring your data to Egypt, and you expressly consent to the collection, transfer, and processing of your data in Egypt.

If you discover that an error occurred when entering your data while registering as a user of our services, you can correct these errors on our website. In any case, we will be able to correct errors related to the personal data provided by contacting us. You can edit your order details before completing the payment procedure. If you discover an error in your order after completing the payment process, you must immediately contact our customer service to correct the error. While we strive to provide accurate product and pricing information, pricing errors or typographical errors may occur. We can only confirm the price of any product after you place your order. If a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we have the right, in our sole discretion, to refuse or cancel any orders placed for that product. In the event of an error in the pricing of a Product, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation, in which case the full amount paid will be refunded to you.

We accept the following payment methods:
Cash on delivery, Debit Card (Visa, Mastercard) ,Credit Card (Visa, Mastercard), Meeza Card , Meeza Qr (Mobile / Smart Wallets) , Ahly Installments (National Bank of Egypt) Or another payment method specified by the Company. You agree to provide current, complete, and accurate purchase information for all purchases made through the Site. You further agree to immediately update your payment and account information, including your email address, payment method, and payment card expiry date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the purchase price as we deem required. We may change prices at any time. All payments must be in Egyptian pounds. You agree to pay all fees at the rates in effect at the time of purchase and any applicable shipping charges, and you authorize us to charge any such amounts to the payment service provider you chose when placing your order. We reserve the right to correct any errors or errors in pricing. We reserve the right to refuse any order placed via the Site. We may, at our sole and absolute discretion, reserve or cancel quantities purchased for each order.

The Site is provided on a condition basis and subjects to availability. You agree that your use of the Site Services will be at your sole risk to the fullest extent permitted by law, and we disclaim all warranties, express or implied, concerning the Site and your use of it, including, but not limited to, the implied warranties of merchantability, fitness, and validity. We make no warranties or representations about the accuracy or completeness of the content of the Site or the content of any of the websites linked to this Site and we shall not be liable for any of the following: (1) Errors (2) Personal injury or property damage of any kind, resulting from your access to and use of the Site. (3) Any unauthorized access to or use of our secure servers and/or any personal information and/or financial information stored therein. (4) Any interruption or interruption of transmission to or from the site (5) Any viruses, or similar that may be transmitted to or via the Site by any third party. (6) Any errors or omissions in any content or materials or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise available through the site. We do not guarantee or assume responsibility for any product or service advertised or provided by a third party through the Site.

You may not access or use the Site for any purpose other than the purpose for which we provide the Site. The Site may not be used in connection with any commercial endeavors except those that have been specifically approved or approved by us. As a user of the Site, you agree not to:

• Systematically retrieve data or other content from the Site to create or aggregate, directly or indirectly, data without our written permission.
• We and other users are deceived or misled, especially in any attempt to learn sensitive account information such as user passwords.
• Circumvent, disable, or interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or impose restrictions on the use of the Site and/or the Content contained therein.
• Disparage, distortion, or damage to the Site in any way that from our point of view may damage the Site.
• Use any information obtained from the Site to offend or harm another person.
• Use our support services inappropriately or send false reports of abuse or misconduct.
• Create more than one account in the name of the same person.
• Use the Site in a manner contrary to any applicable laws or regulations.
• Upload or transmit (or attempt to upload or transmit) viruses or any other material.
• Delete copyright or other proprietary rights notice from any content.
• Attempting to impersonate another user or person or use another username.
• Upload or transmit (or attempt to upload or transmit) any material that serves as a mechanism for collecting or transmitting negative information or activities.
• Copy or use any intellectual property right of the Company.
• Copy or imitate the codes of the site or application.
• Harass, intimidate, or threaten any of our employees or agents involved in providing any part of the Site to you.
• Attempt to bypass any actions of the Site designed to prevent or restrict access to the Site, or any part of the Site.
• The only solution to dissatisfaction with the Services is to stop using the Services.

Unless otherwise indicated, penduline (https://www.penduline.com) is the sole owner or legal licensee of all rights and interests in the Site and the Site Content. All exported code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein ("Marks") are owned, controlled by or licensed to us, and are protected by copyright and trademark laws and many other intellectual property rights and unfair competition laws in the United States, international copyright laws, and international conventions. The content on the Services is provided to you as is for your information only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the Company, its owners, or licensors. We reserve all rights not expressly granted in the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information about the Services you provide to us are non-confidential and will become the sole property of the Company. You agree not to engage in the use, copying, distribution, or creation of derivative works from any Content other than as expressly permitted herein. You agree not to circumvent, disable, or otherwise interfere with security-related features of the Site or features that prevent or restrict the use or copying of any Content or impose restrictions on the use of the Site or the Content therein.

Because we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe that material on or linked to the Site infringes your copyright, we encourage you to submit a copyright takedown notice request to us. To do this, please send us an email at .................... The notification of violation must include:

• Identify the copyrighted work that you claim has been infringed as well as any copyright record;
• Identify the material or link on our site that you claim infringes your copyrighted work;
• Provide your full legal name, mailing address, telephone number, and email address.

We will treat all such notices as appropriate or required by removing the infringing material or disabling all links to the infringing material.

Our website may contain links to third-party websites that we do not own or control. References on our site to any names, marks, products, or services of third parties, links to third-party sites, or information, are not an endorsement, sponsorship, or recommendation of the third party, its information, products, or services. These links are provided for your convenience only and you access them at your own risk. Unless otherwise noted, any other website accessed through our site is independent of us, and we have no control over the content of the other site and assume no responsibility, nor do we endorse, or verify the content, privacy policies, or practices of any third-party sites or services. In addition, linking to any other website does not imply that we endorse or accept any responsibility for the content or use of that other website. In no event shall any reference to any third party or a third party's product or service be construed as our approval or endorsement of a such third party or any product or service provided by a third party.

Visiting the Website/App, sending us emails, and completing online forms constitute electronic communications. You agree to receive electronic communications and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site, satisfy any legal requirement that such communication is in writing. You hereby consent to the use of electronic signatures, contracts, orders, and other records, and the electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any laws, regulations, rules, ordinances, or other laws in any jurisdiction requiring an original signature, delivery, or retention of non-electronic records, or for payments or granting credits by any other electronic means.

We will not be liable for any loss or damage or for any delay or failure in performance due to acts beyond our control whether or not such acts could have been foreseen; or for non-compliance or delay in complying with any of the obligations, we incur under other terms or contracts when caused by events beyond our reasonable control. Force Majeure includes any act, event, failure to exercise, omission, or incident beyond our reasonable control, including, the following:

• Strike, closure, or any other form of protest.
• Civil unrest, rebellion, invasion, terrorist attack, terrorist threat, war (declared or undeclared), threat or preparation for war.
• Fires, explosions, storms, floods, earthquakes, local or global epidemics, or any other natural disasters.
• Inability to use trains, ships, aircraft, motorized or other means of public or private transport.
• Inability to use public or private communication systems.
• Flaws, decrees, legislation, regulations, or restrictions imposed by any government or public authority.
• Strike, failure, or accident in maritime transport, river transport, postal transport, or any other type of transport.
• Border closures, closures (restriction of movement by the authorities), trade blockades, embargoes, disruptions of global trade, and port congestion.

We always appreciate your feedback and suggestions about our services and products. But you should know that we may use them without any restrictions or obligation to compensate you, and we are also under no obligation to maintain their confidentiality.

If the Company or substantially all of its assets are acquired, or if the Company or its affiliates may cease to operate or go bankrupt, the User Information will be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of the Company may continue to use your personal information for the same purposes for which we previously obtained it with your consent. For more information, please see our Privacy Policy.

Please review our legal policy: Legal Policy

These terms and conditions have been drafted and written in both Arabic and English. If any translated version conflicts with the Arabic version, the Arabic version shall prevail, except as prohibited by applicable law.

We welcome your inquiries and comments about our privacy policies or these terms and conditions. You can contact us at any time via email at .............. Or by calling our hotline at

16659